Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website, services, and products provided by Krostil Design Ltd ("we," "us," "our," or "Company"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our services.

2. Company Information

Company Name: Krostil Design Ltd

VAT Number: GB593102847

Company Registration Number: 12849503

Registered Address: 17 Hanover Square, London W1S 1BN, United Kingdom

Email: studio@krostil.com

Phone: +44 20 7493 5588

3. Services Description

Krostil Design Ltd provides landscape architecture, exterior design, and related professional services. Our services include project consultation, design development, site planning, and related advisory services as agreed upon in individual project briefs.

4. Intellectual Property Rights

All content, designs, materials, and intellectual property on our website and in our services are owned by or licensed to Krostil Design Ltd. This includes but is not limited to: photographs, drawings, text, logos, graphics, and design concepts.

You agree not to reproduce, distribute, transmit, modify, or otherwise use any materials without our prior written consent. All designs and concepts created specifically for clients remain the intellectual property of Krostil Design Ltd unless otherwise stated in a written agreement.

5. Use License

We grant you a limited, non-exclusive, and non-transferable license to access and use our website for personal and informational purposes only. You may not:

  • Modify or copy the materials without permission
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software or materials
  • Remove any copyright or proprietary notices from materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Use automated tools or scripts to access the website

6. Disclaimer of Warranties

Our website and services are provided on an "as-is" and "as-available" basis. We make no warranties, either expressed or implied, regarding the website or services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

  • The website will be error-free or uninterrupted
  • Defects will be corrected
  • The website or its content are free from viruses or harmful components
  • Our services will meet your specific requirements

7. Limitation of Liability

To the fullest extent permitted by law, Krostil Design Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or our services shall not exceed the fees paid for the specific service in question, or £100, whichever is greater.

8. Project Terms and Conditions

For professional design and architecture services:

  • All project briefs and scope of work must be documented in writing
  • Fees and payment terms will be specified in individual project agreements
  • Changes to project scope may incur additional fees
  • Timelines are estimates and subject to client feedback and approval processes
  • Client approval is required before final delivery and project completion

9. Payment Terms

Payment terms for services shall be as specified in individual project agreements or invoices. Unless otherwise agreed in writing:

  • Invoices are due within 30 days of issue
  • Payment should be made to the bank details specified on invoices
  • Late payments may incur interest charges as permitted by the Late Payment of Commercial Debts (Interest) Act 1998
  • We reserve the right to suspend services for overdue payments

10. Cancellation and Termination

Either party may terminate a project agreement with written notice. The terminating party shall:

  • Pay for all work completed to the date of termination
  • Reimburse reasonable out-of-pocket expenses incurred
  • Pay any applicable cancellation fees as specified in the project agreement

11. Confidentiality

We respect the confidentiality of client information and project details. Information provided to us will be treated as confidential and will not be disclosed to third parties without consent, except as required by law or to relevant team members necessary for project completion.

12. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information necessary for project work
  • Maintain confidentiality of work-in-progress designs and concepts
  • Respond to communications and provide timely feedback and approvals
  • Comply with all applicable laws and regulations in their use of our services
  • Obtain necessary permissions and consents for their projects

13. Limitation on Professional Liability

As professional service providers, our liability is limited to professional errors or omissions made in the performance of our services. We are not responsible for:

  • Client decisions that contradict professional recommendations
  • Third-party actions or failures outside our control
  • Changes in regulations, planning policies, or environmental conditions
  • Costs arising from client changes to agreed designs or specifications

14. Data Protection and Privacy

Your use of our website and services is subject to our Privacy Policy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please review our Privacy Policy for complete information about how we collect, use, and protect your data.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your access to and use of third-party websites are governed by their own terms and conditions.

16. User Conduct

You agree not to use our website or services in any way that:

  • Is unlawful, fraudulent, or deceptive
  • Infringes on intellectual property rights
  • Transmits viruses, malware, or harmful code
  • Harasses, defames, or disparages others
  • Interferes with our systems or security
  • Attempts to gain unauthorized access to services

17. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes indicates your acceptance of the modified Terms. We encourage you to review these Terms periodically.

18. Indemnification

You agree to indemnify and hold harmless Krostil Design Ltd, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Your violation of applicable laws or regulations

19. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from these Terms or our services.

20. Dispute Resolution

Before initiating legal proceedings, we encourage parties to attempt resolution through good faith negotiation. If a dispute cannot be resolved through negotiation, it will be subject to the jurisdiction of the courts in England and Wales.

21. Entire Agreement

These Terms, together with any additional project agreements, privacy policy, and other policies referenced herein, constitute the entire agreement between you and Krostil Design Ltd regarding your use of our website and services, and supersede all prior agreements and understandings.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall remain in full force and effect.

23. Waiver

The failure of Krostil Design Ltd to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be made in writing and signed by an authorized representative.

24. Assignment

You may not assign these Terms or any rights or obligations hereunder without our prior written consent. Krostil Design Ltd may assign these Terms or our rights and obligations without restriction.

25. Contact Information

If you have any questions about these Terms or our services, please contact us:

Email: studio@krostil.com
Phone: +44 20 7493 5588
Address: 17 Hanover Square, London W1S 1BN, United Kingdom

26. Effective Date

These Terms of Service are effective as of January 2026 and were last updated in January 2026.

Thank you for choosing Krostil Design Ltd. We are committed to providing professional, high-quality landscape architecture and exterior design services while maintaining the highest standards of conduct and protecting your rights.

Disclaimer: All property details on this website are provided for informational purposes only. Property values can go down as well as up. Krostil Design Ltd recommends obtaining independent legal and financial advice before completing any property transaction.
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